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Ben

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Can't open uninstall log file Error for ÿÿuninstall.ini

The issue occurs when I attempt to uninstall the IDAutomation Crystal Reports UFL font encoder.

I receive the error:
image

How can I uninstall? I have tried going through the Control Panel and using the uninstall at:
image



Operating System: Windows

Application: Crystal Report UFL

02-14-14     1345 day(s) ago     Views: 3354

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Ben

Best Answer

The error may happen with the Crystal UFL and the ASCII String Decoder. It is possible the issue may occur with other uninstalls. To resolve the issue, navigate to the uninstall.ini file for the product that you need to uninstall. The forum posts will illustrate how to correct the issue for the IDAutomation Crystal Reports UFL.

1. Navigate to the directory C:Program Files (x86)IDAutomation.com Crystal Reports UFL.


2. Right-click on the unistall.ini file and select Rename.
image


3. Rename the uninstall.ini to ÿÿuninstall.ini. ( copy and paste ÿÿ )
image


4. Press Enter.


5. Double-click the uninstall.exe.


6. To uninstall, choose Yes.
image


7. Select Delete All to remove all UFL files then choose Close.
image



Posted 1345 day(s) ago

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