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manuel

Got a Windows Version instead of Mac OS version upon purchase

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Hi there!

I just ordered (today June 25, 2014) IDAutomation Code 39 Font Advantage Package (5 User License), SKU IDA06. The files I downloaded upon purchase was the IDAutomation_C39FontAdvantage. When I double-clicked the .exe file, it was for Windows only. But what I am using is Mac OSX 10.9.3.

I don't understand. During the process of purchase, there was no clear option at all whether I was purchasing for Mac or for Windows. I used the Safari browser to purchase it. I tried to find some Mac-related files in the downloaded/purchased file. There was a folder for Macintosh but none of them were executable files.

What do I do? I need the Mac OSX version 10.9.3 for Filemaker 12 and above. Urgency has become a factor in this purchase. Please help.

Manuel S. Mendoza, Jr.
Mejabs Services, Inc.

P.S. This is a purchase coming from purchase and a return of Native Barcode Plug-In for Filemaker (Order no 58618)

Operating System: Mac OSX

Application: Filemaker Pro 12

06-25-14 10.3 year(s) ago

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Ben	Best Answer The IDAutomation Code 39 Font Package is a general package for Windows, Mac, UNIX, LINUX, and other operating systems. The .EXE file is specific to Windows. However, there is a product folder included in the package that has several barcode-type sub-folders. If you are running Mac OSX, then the .ttf font files will be compatible. To install the fonts, I believe you can drag the font files to your System folder, and then reboot. For information on how to install fonts, take a look at this KB article or contact Apple. Posted 10.3 year(s) ago (0) (0) Report Abuse

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