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Barcode missing from emailed PDF Forms


I'm using the Code128 Font developer package to add a barcode using the font formula to a Crystal Reports form. Using Crystal Reports 2013.
The barcode shows up fine when we print or print preview the form.
The barcode is missing when the form is emailed using SQL Database Mail.
The fonts are installed on the SQL server. What am I missing?

Operating System: Server 2019

Application: SQL Server 2019

04-22-22     2.7 year(s) ago    

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Brant

Best Answer

This sounds like the fonts are not embedded into the PDF. If that is the case, refer to this incident:
https://support.idautomation.com/Crystal-Reports-UFL/Load-Fonts-When-Exporting-PDF-Document/_1867

If the issue cannot be resolved with fonts, we recommend trying the Native Barcode Generator for Crystal Reports because it uses the system font to draw the barcode.

Posted 2.7 year(s) ago

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Other Answers (1)
The form is printed to a PDF and then saved to a folder on the SQL Server. A stored procedure picks up the form and sends using Database Mail.
I can view the form in the SQL Folder and the barcode is missing there also.
What do you mean by re-select?

Posted 2.7 year(s) ago

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  Your comment on this answer
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bold  italic  underline  strike       big  small       superscript  subscript 
  Allow you to add a link. Added links would only be converted to actual clickable link, when the domain of the link is white-listed by administrator.
Caption :
Link URL :
(Must start with "http://" or "https://")
Add  |   Cancel
  Allow to insert an image. Must be among the following file types - *.jpg, *.gif, *.png & *.bmp.
Image Url :   Upload New
(Image url must always start with "http://" or "https://")
Width : pixels
(Must not be greater than 450px. Enter 0px for no resize)
Add  |   Cancel
  Allow to insert YouTube video. Insert the video embed code.
Embed Code :
Add  |   Cancel
Up to 5000 characters are allowed. Current Count: 0

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