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DSmithPCATG

IDAutomation Barcode Label Software Error

We have the IDAutomation Barcode Label program. When trying to print a label, changing printer options, or changing printers, we get an Object reference not set to an instance of an object error.

What is your advice?

Operating System: Windows

Application: IDAutomation Barcode Label Software

03-16-15     1621 day(s) ago    

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James

Best Answer

It is suggested to try the following:
1. Try printing to a virtual printer, (like Microsoft XPS Document Writer or CutePDF) and see if the error happens again. If not, it is your physical printer or its driver - contact the manufacturer for technical support.
2. If the error happens again, backup your .ida files, uninstall/reinstall the Barcode Label Software (as an administrator), and reboot the machine.
3. If the error still occurs after step 2 is completed, update the .Net framework through Windows Update (search for how to do this for your Windows version).
4. Once step 3 is complete, reboot. If the error still occurs, try a different computer or the latest demo to see if that solves the problem.

Posted 1621 day(s) ago

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