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IDAutomation Image Generator not working on MacOS 11.0.1


I've recently updated my MacOS to 11.0.1 Big Sur. The IDAutomation Image Generator is not working with this MacOS version.

Operating System: MacOS 11.0.1 BigSure

Application: InDesign 2020

12-08-20     3.2 year(s) ago    

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Ben

Best Answer

The Mac version of this app required Java. Verify Java is installed and running properly on the Mac. You can also try to uninstall the Image Generator and re-install it. If this does not resolve the issue, then the application may not be compatible with Mac Big Sur or later versions. There are no plans to update the Mac version for Big Sur. As a workaround, we recommend running the Windows version of the Mac with Wine, Parallels or another product that can allow Windows on Mac.

All IDAutomation software products have a 30-day unconditional money-back guarantee.

Posted 3.2 year(s) ago

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Here is a screenshot of my error message...
image

Posted 3.2 year(s) ago

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