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AndrewBSmith

Generated datamatrix code will not scan

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Developed solution using a DLL version of IDAutomation encoder for MS Business Central OnPrem. Font used is IDAutomation2d.

Issue occurs for specific barcodes, some of which will scan, some of which will not scan. Scannable barcodes appear to be correct based on apps/devices to test scanning.

Text encoded for not working barcode is (99)DP03B01.
Text encoded for working barcode is (99)DP04F02.

Attached is image of two barcodes, encoded text, and resulting barcode generated.

Any insight as to what it is I am doing wrong would be welcome.

Operating System: Windows 11 Pro

Application: Microsoft Business Central OnPrem version 22

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» 2025-01-14 14_31_41-Barcode Error.png

01-14-25 1 day(s) ago

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Answers (3)

Jacque

Hello Andrew,

Thank you for confirming the information. If the encoders are correctly configured and are generally producing accurate barcodes, we recommend testing a hard-coded string, such as (99)DP03B01, to rule out any issues with how the data is being retrieved or processed. If the hardcoded string is still producing unscannable barcodes it's possible it could be the dll, in which case which exact dll are you using?

Additionally, the DLLs are not the recommended encoder for this type of setup. We strongly recommend utilizing the SSRS Font Encoder for improved performance and compatibility, if feasible. They are located in the Developer Tools received during the initial software purchase.

I hope this information has been helpful, let us know the outcomes and if we can provide any additonal insight.

Posted 16 hr(s) ago

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AndrewBSmith

Jacque,

Sorry, my consultant labelled it as a QR, even though I correct him every time. We are indeed doing a data matrix and we are using data matrix encoders. I assume the encoders are correctly configured since they produce valid data matrix barcodes most of the time. We have a handful (out of a few hundred) that are not working. The text being encoded is a shelf number for our client's warehouse, and for some reason some of them just won't scan (see "not working" example), while others do.

The strings are not hardcoded, but instead pulled from SQL server tables through the Business Central system and pulled into an RDL report which is then printed off of a label printer (or we can send it to PDF, same label either way).

Posted 17 hr(s) ago

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Jacque

Hello Andrew,

Thank you for the information. While IDAutomation offers limited support for Microsoft Dynamics 365 Business Central, we are happy to assist to the best of our ability.

The image you provided appears to be a Data Matrix barcode, though it is labeled as a QR Code. Since your organization holds licenses for both QR Code and Data Matrix barcodes, it’s possible there is a misconfiguration between the two encoders.

To assist you more effectively, we have the following questions:

Are you trying to generate a QR Code or a Data Matrix barcode?
Have the encoders been properly configured to generate the desired barcode type?
Are you hard-coding the data strings for testing, or are they being dynamically retrieved from your system?

Posted 18 hr(s) ago

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Generated datamatrix code will not scan

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