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SC5USB Wireless Scanner issue with linking


The scanner cradle is solid green and when I scan the barcode into an application, I hear the beep but no data populates. I have tried different USB ports and a couple of different computers.

Operating System: Mac

09-20-12     2754 day(s) ago    

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Ben

Best Answer

SC5USBW (Wireless Barcode Scanner)


Disconnect the scanner cradle from the computer and unlike the scanner from the base by pressing the black reset button at the bottom of the cradle. Re-link the scanner.

1. Connect power to the cradle. The radio LED (marked with a light symbol) will blink amber and the cradle will beep.
image



2. Read the link label on the bottom of the cradle with the scanner. The scanner will sound a good read beep and the LED will flash amber.
image



3. After 15-20 seconds, the scanner will emit a loud beep and the scanner and cradle light will become green.
image



Additional Notes:
Once a scanner is linked to a cradle, they will remain linked until specific action is taken to unlink them.
They will remain linked if the cradle is unplugged, if the battery is removed from the scanner or if the
entire charge is used up, and if the scanner is taken out of range of the cradle. Under normal operation,
scanning of the link label will only be required once in the life of the product.

Posted 2754 day(s) ago

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