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SamGamgee

Why 2D scanner cannot read Code39 with gap when 1D scanner can?

We have 2D Symbol DS3408 scanners which cannot read the attached Code39 barcode with gap but all our 1D scanner can read it without any problems. We have all factory defaults on the 2D scanner, which includes Code39, and it can read other Code39 barcodes without gap. Can there be a special additional parameter needed to read the Code39 gap? Thanks. image


04-01-14     1911 day(s) ago    

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Ben

Best Answer

Properly generated barcodes should not have a gap so big in the barcode. If the data is 103430284 for Code 39, then the barcode should look similar to:

image

It is possible that some barcode scanners could possibly read barcode with gaps (large spaces) but I do not know of any that can.

To see if Motorola Solutions (Formerly Symbol Technologies) Customer Service & Tech Support has a solution, you could contact them at: 800-653-5350.


Posted 1911 day(s) ago

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