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Resolved Questions

Barcode Does Not Display In Crystal Reports ActiveX Viewer on the Client PC

Barcode Fonts display correctly on the development machine or server but do not display in Crystal Reports ActiveX Viewer on the client PC.

Can you advise why?

Operating System: Windows

Application: Crystal Reports ActiveX Viewer

11-10-14     10 year(s) ago    

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James

Best Answer

Support Note:

· The Crystal Reports ActiveX Viewer is used to display a report in a Web browser (as a stand-alone ActiveX component (DLL), not to be confused with the Crystal Designer or Redistributable varieties).
· SAP no longer offers (as of Crystal Reports 11.5) the ActiveX Viewer, whose formal name is the Crystal Reports Report Designer Component (RDC).


This is a common issue for customers using the Crystal Reports ActiveX Viewer with barcode fonts or with the Crystal Barcode UFL. IDAutomation's understanding is that the Crystal Reports ActiveX Viewer has several problems properly displaying custom or symbol-encoded fonts.

Some potential solutions are listed below:

· Try using another font type or try using one of the non-symbol encoded fonts. For fonts that are symbol encoded, IDAutomation also includes non-symbol encoded fonts in the distributed ZIP package.
· Upgrade to the latest version of Crystal Reports and use the feature to export PDF files to distribute to the client. When doing this, be sure to embed the fonts in the PDF.
· It may be more convenient to use another program to display the barcodes on a Web browser such as those recommended in IDAutomation's Internet Barcoding FAQ.

Download the current version of any IDAutomation product with an active Priority Support & Upgrade Subscription.

Posted 10 year(s) ago

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