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Can't open uninstall log file Error for ÿÿuninstall.ini


The issue occurs when I attempt to uninstall the IDAutomation Crystal Reports UFL font encoder.

I receive the error:
image

How can I uninstall it? I have tried going through the Control Panel and using the uninstall at:
image

Operating System: Windows

Application: Crystal Report UFL

02-14-14     10.7 year(s) ago    

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Ben

Best Answer

The error may happen with the Crystal UFL and the ASCII String Decoder. It is possible the issue may occur with other uninstalls. To resolve the issue, navigate to the uninstall.ini file for the product that you need to uninstall. The forum posts will illustrate how to correct the issue for the IDAutomation Crystal Reports UFL.

1. Navigate to the directory C:Program Files (x86)IDAutomation.com Crystal Reports UFL.


2. Right-click on the unistall.ini file and select Rename.
image


3. Rename the uninstall.ini to ÿÿuninstall.ini. ( copy and paste ÿÿ )
image


4. Press Enter.


5. Double-click the uninstall.exe.


6. To uninstall, choose Yes.
image


7. Select Delete All to remove all UFL files then choose Close.
image

Posted 10.7 year(s) ago

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