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ndege

Need to move IDAutomation Barcode Image Generator from Mac computer that died. How do I do this?

We have the barcode generator software on an IMAC and was working great. Now that iMac has died and we cannot get back in (bad CPU). We need to install and use the IDAutomation Barcode Image Generator on a loaner mac until the Apple RMA on his old computer is resolved. How can I move the barcode reader to the temp and then move it back to the replacement iMac that is coming?

I am referring to the license. I cannot release the license from old computer and I'm not sure how the licensing is handled for this software. Can I just download new software and install? How do I check the licensing?

Operating System: MacOSX el capitan

05-21-18     563 day(s) ago    

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Ben

Best Answer

Great that you were able to locate the software. Make a back up of the software. If not, you can update your Level 2 Support to obtain a new download of the product.

Posted 554 day(s) ago

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Other Answers (1)

ndege
We found the software and was able to get it running on the Mac OS.

Posted 563 day(s) ago

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