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How to get the installation for the new desktop.


We have moved to a new desktop. How to re-install the font we bought. There is copy of install.exe.

We bought the IDA MICR E13B if I'm right around October 2009.

We have moved now to Windows 7 and Oracle Apps to 12.1.3 and Oracle BI to 11.1.1.5.0.
The oracle application is in Linux server.

The font prints fine for now from the application. But we have to do a tweak to the check format.

So when I try to view the as PDF from BI Publisher tab in MS word, I don't see the MICR font.

I see it as C0000161482C A021000021A 123456789C.

Can you help me with this?




Operating System: Windows 7, Linux

Application: Linux Server, Oracle BI Publisher, Oracle XML Publisher, and Oracle EBS


09-25-14     8.4 year(s) ago    

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Roxanne

Best Answer

Hi Sury,
The license your company has is a Single User License and is not the correct license for installation on a server. Your company will need to upgrade the Developer License, this will give you the right to install on a server and embed the fonts into a PDF document as your environment is set up to do. We have also updated our MICR font package since your purchase back in 2008. The upgraded license purchase will include the newest fonts as described in our release log https://support.idautomation.com/category/Release+Log/164

Please begin the purchase for the correct license at https://www.idautomation.com/micr-fonts/e13b/ and select a Developer License. Then email us once your upgrade order is complete at admin@idautomation.com and we will refund the cost of the original Single User License.

Posted 8.4 year(s) ago

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