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asgt1974

PDF417 Crystal UFL will not install on Windows Server 2003

We have a Crystal Report which has the PDF417 IDAutomation font embedded in it using the Crystal UFL. On one Windows server (server 2003) the report works fine. We copy the report onto a second Windows server and the report does not run crashing out. We have installed the font and dll (or more precisely our customers IT department have) on this second server.

In our log files (created from the application that calls the Crystal Report as an embedded Activex object) we have the following:-

Exception code: C0000005 ACCESS_VIOLATION
Fault address: 0091AEC0 5B5F958:7C8280E0 Â|ÿÿÿÿ™Ã‚|ÝÄ‚|

If we take the bit of the Crystal Report that calls the PDF417 out of the Crystal Report everything runs fine.

Any ideas on this?

Thanks, Andrew

Operating System: Windows Server 2003 R2

Application: Crystal Reports X

09-24-13     2220 day(s) ago    

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asgt1974

Best Answer

Hi, Thanks for your reply.

We've identified the issue - it was Windows DEP running on the rdp server which was configured differently on the one that didn't work.

Thanks, Andrew

Posted 2218 day(s) ago

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Other Answers (1)

Ben
First, verify the difference between the two machines. If they are running the same version of Windows Servers, the comparisons may be easier. Next, verify that the appropriate dlls are installed on the machine causing problems.

The UFL/dlls for PDF417 include:
• IDAutomationPDF417.dll and/or IDAutomationPDF41764.dll
• CRUFL_IDAutomationPDF417.dll

If the dll are present, then run a search for the error Exception code: C0000005 ACCESS_VIOLATION as another issue could be causing the problem.

Posted 2220 day(s) ago

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