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Doomy

128 Fonts not appearing when using Crystal Runtime Redistributable

Reports that work within full Crystal, do not use the IDAutomation fonts when run through the Crystal Runtime Redistributable. Encoding appears to work, just the Font is missing, looks like it is using New Times Roman or similar.

We have tried on 2 different PCs

(cr2008sp2_redistinstall)
Windows 7 : ID Fonts do not appear in WindowsFonts, although they are available in Crystal


06-22-12     2701 day(s) ago    

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Ben

Best Answer

There are several ways to troubleshoot the issue:

1. Run a test print to a different printer. Do the barcodes print?

2. Reset the printer.

3. Update printer drivers.

4. Test print from another application other than Crystal.

A font is simply a font and not much more. If a font does not display, it is either because it is not installed or the printer is not functioning properly.

It will not hurt to perform a reboot.

Edit: 10/2/2012
Solution that resolved client's issue:

In the end, upgrading the cr2008 sp2 to the latest (and totally different) version solved it.

Posted 2701 day(s) ago

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Other Answers (4)

Doomy
In the end, upgrading the cr2008sp2 to the latest (and totally different) version solved it.

Posted 2599 day(s) ago

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Doomy
Prints correctly from other applications (even from Crystal Reports Designer), just not from the Redistributable.

Wondered in there could be a Font registration issue.

Posted 2701 day(s) ago

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Doomy
Going directly to Printer.
Fonts were not appearing in WindowsFonts folder, but even after a manual install (so they do appear), print still doesnt pick them up

Posted 2701 day(s) ago

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Ben
Doomy,

Are you printing the barcodes or using the Crystal viewer? If you see the encoded data and not the barcode, then make sure that the fonts are being embedded to view.

If you are printing to printer, check to make sure that you have the fonts installed within your fonts directory.



Posted 2701 day(s) ago

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