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Resolved Questions

Demo Showing in Barcode After Purchase

We purchased the IDAutomation QR Code Font and Encoder Suite for use with Crystal Reports.

I thought I uninstalled the demo version of everything, but I keep seeing intermittent demo behavior.

What do you suggest?

Operating System: Windows Server

Application: Crystal Reports

06-07-17     7.4 year(s) ago    

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James

Best Answer

Issue:
The client did not completely remove the demo font package from the system before installing the sale version. There may have been a situation in which the UFLs were not completely unregistered in a later uninstall (possibly caused by having Crystal Reports open while running the uninstaller).

Solution:
Instructed client to manually uninstall UFLs by modifying the commands found in the UFL Redistribution section of the implementation guide:

I. Manually Uninstall (Unregister) Commands for UFLs: (adjust if different - based on the CLR version).:

Notes:
• The file name for both 32 and 64bit QR UFLs are the same: CRUFLIDAutomationQRCode.dll
• ALL Crystal/SAP processes are not running.
• Uninstall all IDAutomation QR Code applications in the Control Panel > Programs and Features
• Perform the above
• Delete the UFL DLLs from their respective folders
• Reboot


32bit:

C:WindowsMicrosoft.NETFrameworkv2.0.50727
RegAsm.exe /u C:WindowsSystem32CRUFLIDAutomationQRCode.dll

- OR –

C:WindowsMicrosoft.NETFrameworkv4.0.30319
RegAsm.exe /u C:WindowsSystem32CRUFLIDAutomationQRCode.dll

64bit:

C:WindowsMicrosoft.NETFramework64v2.0.50727
RegAsm.exe /u C:WindowsSystem32CRUFLIDAutomationQRCode.dll

- OR -

C:WindowsMicrosoft.NETFramework64v4.0.30319
RegAsm.exe /u C:WindowsSystem32CRUFLIDAutomationQRCode.dll



II. Reinstall Font Package:
After all the above are done, reinstall the purchased version (without any Crystal Reports processes running) and reinstall the font package (which automatically installs/registers the correct UFL versions on the local system).

Posted 7.3 year(s) ago

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