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Shailesh

A box appearing around the barcode making it unscannable

Hi,

I am working on an application which uses IDAutomationDataMatrix component.
The scenario is as following:
1) The barcode sheet is created using the component in MS Word.
2) The same barcode coversheet (Word file) is stored in the database.
3) We use a webservice to read that file from database and merge it with a selected file.
4) the merged file is stored back into the database and read back by the application
5) Now this merged file contains a border around the barcode which initially was not in the original Word file. It is added after merge.

Note:- the merged file is a pdf.

Any help as how to remove this border will be appreciated.

Thanks

Operating System: Windows XP

04-09-13     2327 day(s) ago    

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Ben

Best Answer

Solution from Shailesh:
It was defected in the process of converting the word document to a pdf.
And the component that failed to interpret the binary data is a third party tool.

Issue not related to IDAutomation's product.

Posted 2321 day(s) ago

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Other Answers (2)

Ben
We are able to scan the barcode with several scanners including the Metrologic Focus, Gryphon, Honeywell 4600g, and the IDAutomation SC7. What is the scanner that you are using? I also cannot re-create a barcode that includes a border around it. Verify that it is not some feature in the application that is placing a border around the image.

Posted 2327 day(s) ago

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Ben
To verify, what component are you using, the ActiveX Control? If so, neither the Barcode ActiveX Control nor barcode fonts (if you are using fonts) will add a border around the barcode. Can you post a screen shot or send the PDF to support@idautomation.com ?


Posted 2327 day(s) ago

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