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tsochiu

Label is corrupted when printed with Adobe reader but successful when printed with Foxit

Dear Support,

We are generating SSCC barcode using:
Crystal Native Barcode Generator, Code Auto

Then we put the barcode into a label and convert the label into a PDF using Crystal Report for .NET Framework 2.0.

The PDF is opened with Adobe reader X / FoxitReader 4.3.1. And it is printed with Avery Dennison AP 5.4 300DPI.

When the PDF is printed with Adobe reader X, the barcode cannot be read with the scanner, but when it is printed with FoxitReader 4.3.1, barcode can be read with the scanner.

I've attached the scan version of two printed barcodes as an attachment, you can see that there's obviously different printed result.

Could you explain why the barcode printed with Adobe reader X doesn't work? Is that a known issue? Do you have any more related information on printing barcodes?

Thank you very much.

Operating System: Windows Xp or Windows 7

Application: Adobe reader X or FoxitReader 4.3.1
Photo Details
Title: Left_Adobe_Right_Foxit
Photo Details
Title: Left_Adobe_Right_Foxit

03-03-14     1993 day(s) ago    

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James

Best Answer

Seems that the one printed with Adobe is being interpreted slightly different than Foxit. We suggest looking at the settings in the Adobe product to see what could be causing the difference and contacting Adobe to see if they have a resolution, since it is their product causing the discrepancy.

Posted 1992 day(s) ago

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