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Marth123

Print height conversion to mm is wrong

Hello
I am having problem setting the height of my print sticker. So I need to manually adjust the sticker after every 10-20 records as it keeps getting higher until out of frame.

The printer I use is TSC TTP 345. The actual size of my sticker is width 79mm height 15mm as shown below.


image

However, after I load the printer value to the Barcode program, it become 15.06mm and changing this value to 15mm or 14mm has no impact on the print output.


image

Moreover the height of the sticker in the Label Property is 1.498cm and I cannot change it to 1.5cm or 1.506cm to match the value of the printer value above.


image

So the print result is getting higher. See the top edge of the barcode is slowly rising and about to go out of frame

image

I tried changing the unit from mm to inches and the print value is change to 0.593 inches but height in Label Property is 0.59 inches (cannot be changed to 0.593 inches) and print result is the same.

Operating System: windows 7 64

08-09-18     8 day(s) ago     Views: 39

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Answers (1)

Ben
Thanks for your patience; we will be reviewing the issue shortly.

Posted 8 day(s) ago

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Question Title Print height conversion to mm is wrong
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