When I use URL for SAAS DataMatrix and pass 10, the barcode does not display 10

Question

When I use the URL for Barcode Image Generator Service (web link) and put 10 in data that I want to ben encode, it converts it into LOT: and not 10. Every other number I put, the DataMatrix barcode is good. I tested it with the free URL and it is doing the same thing. Here is my test: https://www.bcgen.com/demo/IDAutomationStreamingDataMatrix.aspx?D=10 Can you please correct the issue so the right value is encoded in the DataMatrix Barcode ? Thank you

 · Accepted Answer

AMarie · Answer

Ok ! I will take a look more closely to the scanner settings, that is probably the cause.
I will do some more testing and try the "Barcode Data Decoder Verifier App" you told me about.
Thanks again !

debrac · Answer

I do understand using the DEMO instead of your personal URL in a public forum! I think your scanner may be configured to alter the scan when it's a 10-value, or it may not accurately scan a barcode with fewer than 3 digits. You would need to reach out to your scanner manufacturer for assistance with your scanner settings. You can use the Barcode Data Decoder Verifier App, which is a free-to-download app from your app store, or even download the Cognex scanning application to test scan this barcode to compare with your scanner.

AMarie · Answer

Hi !

Thanks for the quick respond. We already have a subscription but I didn't want to use it here :)
I'm glad it's not on your side, I'll do some more testing.
Have a great day

debrac · Answer

Hello,

When I test-scan the barcode generated from this DEMO URL with the encoded value of 10 with 3 different scanning devices, it scans as a 10 for me and does not change it to LOT: so I cannot reproduce the issue, and the DEMO URL is functioning correctly. Likely this is a problem with your scanner, as it is not a problem with the generation of the barcode.

Additionally, the DEMO URLs are not to be used in production, only for testing purposes, so if you want to use this service in a production environment, you would need to purchase a subscription here: Dynamic Barcode Generator (SaaS), and we would create a custom URL for you.