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sutton

UPC Showing as EAN


We are finding that a UPC A is scanning EAN-13 on some devices.

Does anyone know why this may happen?

Operating System: Android, iOS, Windows, Mac

01-05-16     1268 day(s) ago    

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James

Best Answer

[Support Note: Client sent in requested information via email]

The type of barcode generated has been confirmed to be UPCe as seen below:
image

There are two unrelated issues to address:
• Make sure the barcode type (or function) is for UPCa (refer to the respective IDAutomation product manual).
• Some devices might misread UPC as EAN, especially image-based readers (as on a smartphone). This is a glitch in the reader, not the barcode.

Applies to:
UPC/EAN Barcode Fonts.
Barcode Font Encoders & Tools.

Posted 1268 day(s) ago

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