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Jneron

UPC-A font won't print when using PDFlib from PDFlib.com (Embedding Font Issue)


I'm using PDFlib to create PDF documents, and I'm trying to use the UPC-A font, but it won't print (uses default Courier font). I have used this tools with other IDAutomation fonts and those work. I don't understand why this particular font doesn't work. My application is generating the correct character string for the UPC code, I compared it to the string generated by the online tools. The font works in other programs

PDFlib documentation says "TrueType fonts. PDFlib supports vector-based TrueType fonts, but not those based on bitmaps. The TrueType font file must be supplied in Windows TTF or TTC format, or must be installed in the Mac or Windows operating system." Is the UPC-A font vector based? Are there any other differences between it and your Code 128 font (which works), which might make a difference? Is there a special install procedure or maybe a missing license I need (I installed the font using Fonts in Control Panel).

Thanks.

Operating System: Windows Server Standard FE, SP2

11-09-12     2569 day(s) ago    

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Jneron

Best Answer

The problem was that the server wasn't rebooted after installing the font. I didn't install the font, just assumed that all the steps were done, it was only when I reviewed everything from the beginning that I saw a restart was required. Once I did that, all was well.

It seems unusual to reboot just to install a font, most programs seemed to recognize the font without the reboot.

Posted 2559 day(s) ago

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Other Answers (4)

Ben
All of our fonts allow embedding and may be embedded into PDFs, Any issues that you may be experiencing while embedding the fonts must be directed to the vendor of the application that you are trying to embed the fonts into. The fonts are vector based. The UPC fonts are made the same as Code 128 and other fonts.

Unfortunately, we do not know enough about PDFlib to provide support on how to implement custom fonts in it. You may need to seek vendor support for procedures to ensure that the fonts are embedded.

Posted 2559 day(s) ago

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Ben
I apologize, I meant they are not bitmap but vector.

Posted 2565 day(s) ago

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Jneron
You say your fonts are not vector based? If they are not bitmap based and not vector based, what are they, if that's not a trade secret? I only ask so I can give the PDFLib tech support as much info as possible.

Thanks.


Posted 2566 day(s) ago

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Ben
All of our fonts allow embedding and may be embedded into PDFs, Any issues that you may be experiencing while embedding the fonts must be directed to the vendor of the application that you are trying to embed the fonts into. The fonts are not vector based. However, the UPC fonts are made the same as Code 128 and other fonts.

Unfortunately, we do not know enough about PDFlib to provide support on how to implement custom fonts in it. You may need to seek vendor support for procedures to ensure that the fonts are embedded.

Posted 2566 day(s) ago

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