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Resolved Questions

Top 10 Barcode Scanner Issues


Below are the most common questions and solutions when working with barcode scanners.


08-23-13     11.1 year(s) ago    

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Ben

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1. How to Scan a barcode into an application?
Handheld barcode scanners can scan barcodes into almost any application. Ensure the cursor is present in the desired application.
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2. How to program a function such as a Tab or a Return into the scanner

For IDAutomation Scanners, Quick Guide instructions are available for each scanner model:

SC5USB Program Function (D model, W model)

SC7USB2D Program Function

SC1500 Program Function

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3. A scanner is connected (through USB or Wireless) and beeps, but there is no output in the application.

Review a few solutions that may resolve the issue:

• Ensure the cursor is in the desired application.
• Disconnect the scanner and try a different USB port.
• Reboot the computer.
• Disconnect the scanner cord from the base of the scanner and then reconnect it).
• Reinstall the USB drivers.

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4. How to link the SC5USB Wireless Scanner to the Cradle

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5. Barcode Scanner will not read the barcode

There are several reasons a barcode scanner will not scan the barcode:

• Barcode is too small
• Barcode is not properly generated (distorted/damaged).
• Data is not encoded for the barcode (if using a barcode font).
• Barcode font size does not meet requirements.
• Barcode is too large (contains too many characters) for the scanner laser. Common with Code 39
barcodes that include too much data.

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6. Barcode Scanner will not scan barcodes with less than 4 characters.

Many scanners have a default minimum data amount that they can scan. Review the scanner manual to ensure the scanner is set to the minimum amount of data to read. IDAutomation recommends setting the scanner to read a minimum of one character barcode.

IDAutomation Scanners

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7. Barcode scanner output is different than the human-readable.

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8. How to set the scanner to Continuous Mode (scanner light is always on)

For IDAutomation Scanners, Quick Guide instructions are available for each scanner model:

SC5USB Continuous Mode

SC1500 Continuous Mode

SC7USB2D Continuous Mode

For other scanners, makes/models, refer to the specific scanner's user manual.

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9. How to enable Code 39 Full ASCII/Extended Code 39 to scan Extended Characters with IDAutomation Scanners?

SC5USB Code 39 Extended

SC1500 Code 39 Extended

SC7USB Code 39 Extended

For other scanners, makes/models, refer to the specific scanner's user manual.

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10. What operating systems are IDAutomation scanners compatible with?

The SC5USBD, SC5USBW, SC1500, and SC7USB2D are compatible with Windows (including Windows 10), Macintosh, UNIX, and LINUX.

Posted 11.1 year(s) ago

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