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kalun

Enquiry of user PC installation

Hi,

We have purchased "IDAutomation QR Code Font and Encoder Package (Developer License)" before, we seen that the developer license should allow up to 10K users, may I check the what's the user installation package?

We were downloaded "IDAutomation 2D Fonts.zip" and installed "TrueType" font in user PC but when we generate crystal report with QR code, user PC will show "UFL' u21com.dll' that implments this function is missing" error, we have forced the execute run as 32-bit program under Win64 OS;

Currently the crystal report can generates file on the development PC which is installed "IDAutomation QRCode Font and Encoder.zip".

So may I check is "IDAutomation QRCode Font and Encoder.zip" a client installation package? Or user PC should have another install procedure?

Please advise. Thanks.

Operating System: Windows 7 64-bit platform

Application: Crystal Reports, Visual Studio 2015

04-29-19     115 day(s) ago    

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Brant

Best Answer

The package you ordered was the Developer Package. We are not limiting users or installations of your package. Instead, the problem is that your product needs to be updated. To obtain the latest font formula and the UFL that works in 64 bit, you need to update your support and upgrade subscription. Use this link:
https://www.idautomation.com/cart/Level-2-Support-Upgrade-Subscription-for-QR-Code-Font-and-Encoder-Suite-P1082.aspx

Posted 113 day(s) ago

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Other Answers (5)

kalun
Hi,

Let me bring back to install package question, we were downloaded the below zip files when we purchase long time ago:

IDAutomation 2D Fonts.zip
IDAutomation QRCode Developer Tools.zip
IDAutomation QRCode Font and Encoder.zip
IDAutomation_QRCode_WebFonts.zip

Referring "The client install package would be the EXE within the product zip file.", does it means the client install package can be "IDAutomation_QRCodeWindowsFontEncoder.exe" under "IDAutomation QRCode Font and Encoder.zip"?

How idautomation determine the developer package and client package? If we installed "IDAutomation QRCode Font and Encoder", windows menu will show a encoder application, will it claim as a developer tools and used a developer license?

Please advise. Thanks.

Posted 115 day(s) ago

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Brant
It appears your order was from 2014 and that version did not include the font formula. To obtain the latest font formula and the UFL that works in 64 bit, you need to update your support and upgrade subscription. Use this link:
https://www.idautomation.com/cart/Level-2-Support-Upgrade-Subscription-for-QR-Code-Font-and-Encoder-Suite-P1082.aspx

Posted 115 day(s) ago

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Brant
Please click on the link I provided below and use the font formulas included in your package. With the font formulas you do not need to distribute a UFL.

Posted 115 day(s) ago

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kalun
I have tried to install "http://downloads.idautomation.com/IDAutomation_CrystalUFL.zip" and run the below script in command line

C:WindowsMicrosoft.NETFrameworkv4.0.30319RegAsm.exe /codebase C:WindowsSysWOW64CRUFLIDAutomation.dll
C:WindowsMicrosoft.NETFramework64v4.0.30319RegAsm.exe /codebase C:WindowsSystem32CRUFLIDAutomation.dll

But it show same error when generate file from crystal report, tried reboot user PC.

Posted 115 day(s) ago

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Brant
Please refer to this U21com.dll UFL incident to solve the UFL error you are receiving. The client install package would be the EXE within the product zip file.


Posted 115 day(s) ago

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