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no more zero display in my datamatrix


First, I used the demo software, then i bought a licenced version of IDAutomation_DataMatrixFontEncoder. I was unable to remove the DEMO word when reading the DataMatrix. Even with the DEMO word, the DM encapsule my first 40 spaces. Now I was able to generate a DM without the word DEMO (after desintalling, rebooting, desinstalling Crystal Reports 2016 and reinstalliing, but my first 40 spaces à the start of the string to encode are not in the generated DM.
I'm using the font IDAutomation2D XLS (i've try some others with the same issue)
Luc

Operating System: W10

Application: Crystal Reports 2016
Attachments:

05-18-20     83 day(s) ago    

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Ben

Best Answer

Luc,

Verify the re-cycle bin has been emptied. Also, create a brand new Crystal Reports file. I have seen Crystal hold on to previous versions of products/barcodes. One time I was working with a user that updated data from 12345 to 77775 but the barcode scan still read as 12345. When the user created a new file and added the barcode, the barcode correctly scanned. While your situation is not exactly the same, it could be a caching problem with Crystal Reports. You may also join our Live chat by selecting the red and white chat icon on the right side of IDAutomation pages.

Posted 74 day(s) ago

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Other Answers (15)
In Crystal Reports the "DEMO " is from the UFL files. In the purchased version there is no DEMO. Also if you use the Native Crystal Formula from the purchased version there will not be a demo.

Posted 76 day(s) ago

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Point 1 - Done
Point 2 - Done
Point 3 - Done
Point 4 - Done

Just can you tell me how this "DEMO" String is managed -Are you handling the DEMO software (I can read in this forum, I'm not the only to get problem to uninstall) Please provide a complete , accurate, simple way to uninstal the DEMO version. I don't think all autors have windows file system issues.. Just a point of vue, I don't have any trouble with your personal...

Posted 76 day(s) ago

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Can you try this:

1.
Login as an administrator and uninstall any IDAutomation software.

2.
Search for and delete every file containing the "idautomation" in the Windows folder, use this syntax *idautomation*.*

3.
Reboot.

4.
Install the purchased product.



Posted 76 day(s) ago

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I don't have any folder named like that... because I already uninstall my licenced software.. I'm just saying that something remains on my system even using the desinstall function

Posted 76 day(s) ago

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When you uninstall be sure you are uninstalling from a user with administrative rights.
Second, go to Control Panel - Programs and Features and select "IDAutomation.com Data Matrix Font and Encoder DEMO" from the the list and choose Uninstall.
If that does not work, run the unins000.exe file located in this folder:
C:
Program Files (x86)
IDAutomation.com Data Matrix Font and Encoder DEMO
Uninstall

If all of that cannot uninstall the demo there must be something else wrong with the PC having the issues such as a file system issue, corrupt .NET Framework, corrupt Windows files or something else.

Posted 79 day(s) ago

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Yes,
The installation works on other computer, but without installing demo software before, just a fresh, clean installation. the problem occurs only on the PC I installed the DEMO software previously. Another question, do you have a datamatrix reader on Android that you want to promote ?? If you're using TeamViewer , you can hace accès to my PC

Posted 79 day(s) ago

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We have never had this problem before. Did you purchase the product recently, and were you able to download it from our shopping cart?

If you can try another computer and if it works on the other computer we will put together a manual removal process for the demo version.

Posted 79 day(s) ago

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Step 1 : I desintall
Step 2 : I delete all files in temporary folder
Step 3 : I reboot
Step 4 : I log again
Step 5: I reOpen Crystal Reports 2016
Step 6: I Open your file
And the UFL is still there, and all associated function for DataMatrix remains known in Crystal Reports, and the IDAutomation font is still there

Luc


Posted 79 day(s) ago

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That is strange. Delete all the demo software from your computer and then please login to the store and download the purchased version again.

Posted 81 day(s) ago

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already done, at least 10 times...

Posted 81 day(s) ago

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If that demo is appearing it means you need to completely uninstall the demo version. Then install the purchased version and reboot.

Posted 81 day(s) ago

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Arggg, DEMO is back

DEMO
498010500195940033000160 22230033919197007460380534975706 3557

Posted 81 day(s) ago

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I was able to encode the data with 40 spaces at the beginning. I have attached the report here.

Posted 82 day(s) ago

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Hello,
I've tried your suggestion, but that don't change anything. Yhe sring to encode is
" 498010500195940033000160 22230033919197007460380534975706 3557" with 40 space at the start (mandatory) without the quotes
Luc

Posted 82 day(s) ago

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Luc, are you are trying to encode spaces " " as the first part of the data, or are you saying the first 40 characters are not encoding? Either way, try setting the encoding mode to Byte and if the does not solve the issue, comment here with the data you are trying to encode so we can try to reproduce the issue.

Posted 83 day(s) ago

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