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Maeday

Why does the image position move when loading a new image?

When using IDAutomation Barcode Label Software with an external data source as the file path for an image, every time a new graphic file is loaded the image resets to what appears to be a default width/height. If the image is the same for all records then the picture will keep the specified height/width/position.

Eg.
Record 1: Label 1
Record 2: Label 1
Record 3: Label 1
Record 4: Label 1
Image postion is fine for all labels after setting the correct values once.

Record 1: Label 1
Record 2: Label 2
Record 3: Label 3
Record 4: Label 1
Aftter setting the correct values once, all positioning reverts to defaults.

Operating System: Windows 10

Application: Excel

12-19-18     216 day(s) ago    

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Brant

Best Answer

We do not have another solution except to use a different product for now. Can you specifically define the steps to recreate the issue, with screenshots, and we will enter it in the bug report to be resolved in the new update. However, every time a new graphic file is selected, the graphic properties will set to default by design.

Posted 214 day(s) ago

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Other Answers (2)

Maeday
I downloaded the software a few days ago. I believe it is the latest version. The picture files are on the desktop of the same computer the software is on.

Posted 215 day(s) ago

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Brant
Make sure you are using the latest release of the Barcode Label Software (Version 2015) and also make sure the image is local on the same drive the software is installed on.

Posted 215 day(s) ago

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