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Crystal Reports UTF8 ERROR2 with Chinese Version


We are using Crystal Reports 2008 SP7 with the Native Code Object and not the UFL this is confirmed.
However, the result from Scan APP "This QRCode ?????", does any problem or any setup from crystal report? how can I check it?


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03-14-22     2.1 year(s) ago    

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Brant

Best Answer

We have been unable to duplicate the problem. Please contact SAP to see if there is a setting in the report or VB code we can use to treat the code as English. It is also possible that a newer version or update to Crystal would resolve the issue.

Posted 2 year(s) ago

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Other Answers (2)
We now understand that the issue occurs in Crystal when the workstation settings are for Chinese. We are going to have a developer take a look at this to figure out why. Hopefully, we will have a solution in a few days.

Posted 2.1 year(s) ago

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Refer to the image generated in this incident:
https://support.idautomation.com/Barcode-Applications/Crystal-report-UTF8-ERROR/_3645
If you generate the same image with your Crystal reports everything is working as it is supposed to.

Download the Scanner Decoder app:
https://www.idautomation.com/apps/barcode-decoder-verifier/
and test scanning with that. If that works the problem is with the other scanner app you are using.

Posted 2.1 year(s) ago

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